
Shipping & peace of mind
Know exactly when it arrives
Shipping & delivery Made to order: 45–60 days · Ready to Ship (USA): 7–10 days
| Option | Production | Transit | Total |
|---|---|---|---|
| Ready to Ship USA Only | 0 days | 7–10 days | 7–10 days |
| Free Standard Shipping | 15–30 days | 30 days | 45–60 days |
| Expedited Shipping ✈ By Air | 15–30 days | 7–15 days | 22–30 days |
Need it urgently? Prioritize our Ready to Ship (USA only) flower walls. For expedited air shipping, please contact customer service about the additional cost.
Returns, damages & cancellation Free cancellation within 72 hours · damage cover on arrival
- Cancel Order Before Shipping — Full refund if you apply within 72 hours of ordering; 80% refund available between 4–30 days (20% restocking fee applies); no refunds after 30 days.
- Arrived damaged? — Report within 7 days of delivery with photos; we’ll review the issue to offer a proper solution or compensation plan.
- Missing pieces — If the package is confirmed lost during transit, we will issue a replacement promptly.
- Custom items — Please note that custom pieces are final sale and ineligible for cancellations, returns, or exchanges.
What's in the box
Exactly what you're buying — and what's not
Included
- 1 × Floral panel, 8 ft × 8 ft — rolls up for storage & reuse
- Extra floral pieces — for touch-ups after shipping or future reuse
- Fragrance stone — adds a premium scent to your floral display
- Step-by-step installation guide — quick and easy setup within minutes
- Care & support card — after-sales help
Not included
- Backdrop stand — sold separately
- Tools, ladders or venue hardware — please prepare based on your space
Dimensions & fit
Will it fit your venue?
8 × 8 ft
244 × 244 cm
Materials & Designs
Setup in three steps
Connect & Align
Lay the panels side by side and zip them up partially (about 2–3 feet) from the top to ensure perfect alignment.
Slide & Lift
Slide your stand's crossbar through the built-in rod pocket, then lift the flower wall together to secure the crossbar into the upright stands.
Zip & Secure
Finish zipping the panels fully to the bottom, then tie the side straps to the upright stands to lock everything flawless in place.
Before you order
Will it arrive before my wedding?
This made-to-order wall arrives in about 45–60 days. If your date is closer, message us before ordering — we'll confirm a realistic timeline or suggest a ready-to-ship alternative.
Is a stand included?
No, the stand needs to be purchased seperately.
Can I use it outdoors?
Yes, for covered outdoor spaces. The florals are colorfast, but we recommend avoiding direct rain, snow, and extreme heat (ideally under 80°F) to preserve their pristine quality.
Can I customize the colors?
Yes — most of our walls are made to order, so palette adjustments are possible. Use "Ask a designer" below and we'll mock it up for you.
How do I store it after the event?
Roll the panel loosely with the florals facing inward, and place it inside the original box or our dedicated storage bag. Be sure to store it in a cool, dry environment.
Not sure it's right for your venue?
Send us your wedding date, venue photo and color palette — a designer will reply with honest advice on size, color and timing. No pressure, no obligation.
Ask a DesignerFrom the community
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